FREQUENTLY ASKED QUESTIONS
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Is men's skin really that different?
Yes! Not only is men's skin about 25% thicker than women's and there's often more facial hair present, the higher amount of testosterone means skin concerns and the aging process can look much different (even if not visible on the surface!). It's important to use products that address men's specific needs.
What are these products going to do for me?
Keep you looking and feeling good! Each product is formulated especially for men to kick aging concerns like dark spots and wrinkles to the curb while targeting issues that men face most: dry patches, breakouts, enlarged pores and razor bumps and burn.
What makes ELVY Lab different?
ELVY Lab was created to offer a simple, results-driven system that caters exclusively to a man's skin needs. Formulated with scientists and dermatologist tested, you get all the benefits of smooth, even skin in an easy-to-use 4-Step System without the hassle.
Are they vegan & cruelty-free?
Every single one of them.
Can anyone use them?
If you're a guy that deals with dry patches, breakouts, razor bumps and burn, dark circles, enlarged pores or even wrinkles, ELVY Lab is for you.
Can I only buy the set? Or are the products sold individually?
Whichever works best for you - you have control! We even offer subscription options so you never go without looking your best.
Is ELVY Lab good for all skin types?
ELVY Lab was created with all skin types in mind: oily, dry, you name it. It's just about taking a look at your skin's needs and pairing back or increasing usage depending on what you're seeing. Don't worry though we got you and are here to help if you ever need advice.
How do I know if these products are right for me?
If you're a guy that deals with dry patches, breakouts, razor bumps and burn, dark circles, enlarged pores or even wrinkles, ELVY Lab is for you.
Is shipping free?
We'll cover it for any subscription orders! For individual orders, shipping is calculated at checkout.
What's the benefit of getting a subscription?
When you sign up for a subscription you're locked into our member price of $99 ($125 Value), receive free shipping, and never have to worry about running out of your daily essentials! You can expect a delivery every 30 days and can postpone or cancel at any time.
Do I have to use all 4 products?
Our 4-Step Regimen is designed to be a one-stop-shop that targets each of the major concerns men face: dryness, buildup, dark circles/eye bags and wrinkles. It's important to have a consistent, well-rounded routine but if you wanted to incorporate individual products into your routine, go for it!
Is the packaging recyclable?
The product boxes and Steps 1-3 outer bottle packaging are completely recyclable! For Cleanser, Serum and Moisturizer just pop off the silver top, toss the inner plastic tube and recycle the rest.
How do I know this is going to give me the results I want?
ELVY Lab was created by a Cosmetics Industry Expert in partnership with leading Scientists and Dermatologists who understand men's skin and the concerns they face on the daily. Each product contains ingredients that address everything from dryness to discoloration and eye bags to wrinkles without a million steps or confusing application. Just great results for guys who want to look and feel their best.
Are these products fragranced?
Each product contains less than 0.5% fragrance.
What's your return policy?
Once you receive your order, you have 30 days to return. Contact us for more details!
Where do you ship to?
As of today, ELVY Lab is available to ship anywhere in the U.S. We look forward to accommodating other areas in the future - stay tuned!